Frequently Asked
Questions
Yes. Every product we offer is 100% authentic and sourced directly from FM World official distribution channels.
We do not sell replicas or third-party alternatives.
- Guaranteed authenticity
- Official supplier sourcing
- Premium quality control
All orders are shipped directly from FM World official warehouses.
This ensures:
- Secure handling
- Fresh inventory
- Fast international fulfillment
We do not store products in-house.
Delivery typically takes:
⏱ 3 to 10 business days
Depending on your location and product availability, delivery times may vary slightly.
No. We operate under a direct fulfillment model with FM World.
This means:
- Products are shipped directly after your order
- No old or stagnant stock
- Always fresh inventory availability
Once your order is shipped, you will receive a tracking number via email.
You can use it to follow your package in real time until delivery.
We accept secure payments via Shopify, including:
- Credit cards
- Debit cards
- Other supported payment methods depending on your region
All payments are encrypted and secure.
Yes — but only under specific conditions.
We accept returns for:
- Damaged items
- Incorrect products
- Verified manufacturing defects
We do not accept returns for change of mind due to hygiene and product safety reasons.
FM World fragrances are known for their high perfume oil concentration, which provides excellent longevity.
However, performance may vary depending on:
- Skin type
- Climate
- Application method
Each product page includes detailed:
- Fragrance notes
- Scent description
- Intensity level
If you want, you can also contact us for personal recommendations — we'll help you choose based on your style.
You can contact us anytime via:
- Our contact form
- Email support
We usually respond within 24–48 hours.
We operate under a transparent and direct FM World fulfillment system, meaning:
- Authentic branded products
- Direct supplier shipping
- No middlemen or repackaging
- Consistent quality control
Our goal is to deliver a premium and reliable shopping experience.
All orders are processed and shipped directly by FM World official warehouses.
This ensures:
- Authentic products
- Up-to-date inventory
- Reliable international delivery